The fine print.
How buying from our website works: purchases, shipping, free pickup in Lombard, sales tax, and how we look after your information.
Purchases & returns.
All sales are final. Refunds are not available.
Most of our pieces are pre-owned and one of a kind; the listing says so when a piece is new with tags. Please look closely at the photos, size and description, and call us at 630.615.0640 with any question before you buy.
Gowns. Once purchased, a gown becomes the property of the buyer. If you decide to part with your gown, you may be eligible to re-consign it with ThomKat: you receive 50% of the final selling price when it sells, subject to our acceptance and consignment terms.
Gown rentals. Rentals start at $29.99, plus a one-time $15.00 cleaning fee, and must be returned by the Wednesday following your event. If a rental gown is damaged while in your possession, you are responsible for purchasing it; the remaining balance, after credit for any rental payment, is due when the gown is due back. How renting works.
If a piece sells elsewhere first. Some of our pieces are also listed on eBay. If a piece you paid for sold there before we could ship it, we let you know and refund that piece in full.
If something is wrong with your order, call us at 630.615.0640 as soon as it arrives.
Shipping.
We ship anywhere in the United States with USPS. You pay the postage shown at checkout.
- See the price before you pay. Enter your address at checkout and choose a USPS service. Each option shows its price and estimated delivery time.
- One package. Pieces in the same order ship together.
- Tracking. We email your tracking number when your order ships.
- Outside the US? Our website ships to US addresses only. Call us at 630.615.0640.
- Very large orders over 70 lb can't ship as one package. Call us to arrange them.
Free pickup.
Choose in-store pickup at checkout and skip the postage.
Pick up your order at ThomKat Fashion, 1 N. Main Street, Lombard, IL 60148. We call or email when your order is ready. Please bring your order number.
Sales tax.
Illinois sales tax is added to orders picked up in Lombard and to orders shipped to an Illinois address.
We don't add sales tax to orders shipped to other states. You always see the tax, the shipping and the total at checkout before you pay.
Privacy.
Last updated November 10, 2026
We collect only what we need to fill your order, and we never sell it.
What we collect
- When you order: your name, email, phone number (optional), your shipping address if we ship to you, and what you bought.
- If you consign with us: the contact details and item records in your consignment agreement, so we can track your pieces, sales and payments.
How we use it
To process, ship and support your order, send your order and tracking emails, pay consignors, and keep the records the law requires for taxes and accounting.
Payments
Card details are entered in Square's secure payment form and go straight to Square. We never see or store your full card number.
Who we share it with
Only the services that complete your order: Square (payment), Shippo and USPS (your address and package details, to print the shipping label), and our email provider (order emails). We don't sell or rent your information, and we don't share it for advertising.
Cookies
We don't use advertising or analytics cookies. Your shopping bag is saved in your own browser, so it is still there when you come back. Our pages load fonts from Google Fonts and many product photos from eBay's image servers, which receive the standard information your browser sends, such as your IP address.
Your choices
Call 630.615.0640 to ask what we have about you, to correct it, or to have it deleted, except records we must keep for taxes. Our website is not meant for children under 13.
We're happy to help.
Call before you buy, or ask us about an order you have placed. You can also stop by the boutique in downtown Lombard.